Experts Area

FAQs

Q: Servicing - How can I minimize the service time?

A: Get an RA number and include it with the package Ship overnight both ways Watch for your quote and return it immediately


Q: Servicing - Can I rent an instrument while mine is being serviced?

A: Yes. LANDTEC offers flexible instrument rentals that can be arranged at the time you obtain an RA.


Q: Servicing - Can I buy a GEM™2000 replacement battery and install it myself?

A: No, the battery must be replaced by LANDTEC.