A: Yes, based on manufacturer accuracy analysis and/or to comply with regulatory agencies, a six month service interval has been established. User deviation from this interval will relieve LANDTEC of all legal liability for equipment accuracy.
A: Yes. A problem connecting an instrument to a computer may be caused by a faulty cable, which can only be diagnosed by testing the cable in our service facility.
A: Parts and labor warranty extends beyond one year. Two six month servicings are included Repairs and calibration are completed in 5-7 business days, instead of 7-10. Free loaner instrument in case the inspection plus servicing is estimated to take longer than 10 days Rental instruments are offered at 25% off If repair time takes more than 10 days, return shipping is paid for by LANDTEC