A: LANDTEC has not tested it’s software applications (LSGAM or DataField CS) on 64 bit platforms. The USB drivers for the GEM download cables do have a 64 bit driver. Technical support has received calls of customers having issues on 64 bit platforms and actually these customers eventually installed a 32 bit version of Windows. In general, many smaller business applications do not support the 64 bit platforms.
A: Pentium III 500 MHz microprocessor or equal. 64 MB RAM. 120 MB of free hard disk space. CDROM drive. Windows 2000 or later These requirements were common on machines sold in 2000.
A: The instrument Communications Software provided with your instrument runs properly on Windows 2000/XP. LSGAM is also compatible with Windows Vista. However special permissions for reading and writing to the LANDTEC folder must be set up. You can call LANDTEC's Technical Support Department for help.